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2022 AEP Certification Cheat Sheet
Certification Reference Materials
Certification Start Date: June 29, 2021
Is AHIP Required? YES
AHIP Discount offered? YES
Is Face-to-Face Training Required? No, but you must complete market-specific training for all states and markets where you plan to sell MA/MAPD and/or D-SNP products.
Will Certifying for 2021 Allow Me to Sell 2020 Products? Yes
Broker Services Department: 1-866-714-9301
Check Enrollment Status: 1-866-714-9301

Company Portal Links:
Amerigroup - Find a Doctor Tool
Broker Services Department:
800-633-4368
Certification Start Date: June 30, 2021
Is AHIP Required? YES
AHIP Discount offered? YES
Is Face-to-Face Training Required? Yes, face-to-face is required in addition to the certification modules. Although these training used to be face-to-face, due to COVID-19 the face-to-face requirement is webinar-based training until further notice. When submitting contracting you will be required to sign up for a webinar face-to-face training. Recertifying agents year after year with Simply will receive new products via email and the face-to-face training will be optional at the renewal year (year 2) and onward.
Will Certifying for 2021 Allow Me to Sell 2020 Products? Completed certification taken after June 30, 2021, allows you to sell for the remainder of 2021 AND 2022.

Certification Start Date: July 7, 2021
Is AHIP Required? Yes - AHIP or NAHU
AHIP Discount offered? Yes
Is Face-to-Face Training Required? No, face-to-face training is not required. However, supplemental product training, including pre-ordered webinars, will be available for all Anthem brands. You can view the training schedules and RSVP at https://brokertraining.anthem.com
Will Certifying for 2022 Allow Me to Sell 2021 Products? Yes
Broker Services Department: 800-633-4368
Anthem’s Access Code: External-SelfReg (with the hyphen, exactly as shown).

Certification Start Date: July 1, 2021
Is AHIP Required? No. All Cigna internal agents are required to take the Pinpoint Medicare training (an AHIP equivalent) in addition to our certification courses. The training needs to be completed as soon as possible - ideally by July 31.
This year Cigna will not be accepting the Groman certification, but AHIP and Pinpoint certifications only. Agents can go to Producer’s University to upload their AHIP manually, they can use the transfer tool, or they can complete Cigna’s certification.
AHIP Discount offered? Yes
Is Face-to-Face Training Required? No
Will Certifying for 2022 Allow Me to Sell 2021 Products? Yes
Broker Services Department:
866-442-7516
Assist your customer with customer service issues (contact Cigna Customer Service at 800-668-3813 or 800-627-7534 for Arizona)

Certification Start Date:
Is AHIP Required?
AHIP Discount offered?
Is Face-to-Face Training Required?
Will Certifying for 2022 Allow Me to Sell 2021 Products?
Broker Services Department:
Certification Link
How To Order Supplies



How To Order Supplies: Email broker@cloverhealth.com, please make sure to include your name, your NPN, the supplies you’d like to order, and the address where you’d like them shipped
Broker-Facing Web Portal:
You can log in to Clover’s broker-facing web portal using this link.
If this is your first time logging in to the portal, please click here to set your password.
Certification Start Date: Now Available
Is AHIP Required? Yes, AHIP is part of the Miramar appointment process. There is also an option to take an equivalent certification in Miramar if you did not complete AHIP.
AHIP Discount offered? No
Is Face-to-Face Training Required? No
Will Certifying for 2022 Allow Me to Sell 2021 Products? Yes
Broker Services Department: 855-979-2236


Certification Start Date: June 22, 2021
Is AHIP Required? Yes
AHIP Discount offered? Yes
Is Face-to-Face Training Required? No, but available if needed
Will Certifying for 2022 Allow Me to Sell 2021 Products? Yes
Broker Services Department:
1-877-764-9446
For new agents, please use the registration link provided by the agency.

Certification Start Date: Now Available
Deadline Certification for Current Agents: November 30, 2021
Is AHIP Required? Yes, AHIP or NAHU.
AHIP Discount offered? Yes
Is Face-to-Face Training Required? No
Will Certifying for 2022 Allow Me to Sell 2021 Products? Yes
Important Phone Numbers:
Agent Support: 800-309-3163
Billing & Enrollment: 800-992-2551
Customer Service: 800-457-4708
Application Fax: 877-889-9936

Certification Start Date: TBD
Is AHIP Required? YES
AHIP Discount offered? TBD
Is Face-to-Face Training Required? No, face-to-face is optional and can be done upon request.
Will Certifying for 2021 Allow Me to Sell 2022 Products?
No, must be certified for each year.
Broker Services Department:
800-838-5197
ID: Enter email address
Password: Enter the password or reset and let me know if you need me to reset


Certification Link
How To Order Supplies
Certification Start Date:
Is AHIP Required?
AHIP Discount offered?
Is Face-to-Face Training Required?
Will Certifying for 2022 Allow Me to Sell 2021 Products?
Broker Services Department:

Certification Start Date: July 6, 2021
Deadline Certification for Current Agents:
Dec 7, 2021
Is AHIP Required? Yes
AHIP Discount offered? Yes
Is Face-to-Face Training Required? No
Will Certifying for 2022 Allow Me to Sell 2021 Products? Yes
Broker Services Department: 800-769-1847

Certification Link:
The certification link will be provided via email.
How To Order Supplies :
To order supplies for Molina Medicare, please call Molina Medicare’s BSU at 866-440-9788
Certification Start Date: Now Available
Is AHIP Required? Yes
AHIP Discount offered? Yes
Is Face-to-Face Training Required? No
Will Certifying for 2022 Allow Me to Sell 2021 Products? Yes
Broker Services Department:
866-440-9788 option 1

Certification Start Date: Now Available
Is AHIP Required? Compliance training is required. This requirement can be met by either one of these options. At least one of these training is required, but not both:
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Complete and successfully pass AHIP certification and transmit to Mutual of Omaha Rx AND the 2022 Mutual of Omaha Rx Product Training.
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Complete and successfully pass the 2022 Mutual of Omaha Rx Compliance Training AND the 2022 Mutual of Omaha Rx Product Training.
This training ONLY certifies you to market Mutual of Omaha Rx plans in 2022.
AHIP Discount offered? Yes
Is Face-to-Face Training Required? No
Will Certifying for 2022 Allow Me to Sell 2021 Products? You are certified to sell Mutual of Omaha Rx for 2022 if you have successfully taken and transmitted the 2022 AHIP certification AND have completed and passed the 2022 Mutual of Omaha Rx product training.
Broker Services Department:
Customer Service:800-354-3289
Underwriting:800-995-9324 or 800-775-2212
PDP Enrollment Inquiries: 877-775-136

Certification Link
How To Order Supplies
Certification Start Date:
Is AHIP Required?
AHIP Discount offered?
Is Face-to-Face Training Required?
Will Certifying for 2022 Allow Me to Sell 2021 Products?
Broker Services Department:


Certification Start Date: June 28, 2021
Is AHIP Required? No
AHIP Discount offered? Yes
Is Face-to-Face Training Required? No
Will Certifying for 2022 Allow Me to Sell 2021 Products? Yes
Broker Services Department:
Producer Help Desk (PHD):888-381-8581

Appointment Verification Lines (AVL):
Telephonic Scope of Appointment (SOA) Document SOA via phone:
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MAPD: 877-780-3920
-
PDP: 877-297-3625
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DSNP: 866-211-0544
Certification Start Date: July 7, 2021
Is AHIP Required? Yes
AHIP Discount offered? Yes
Is Face-to-Face Training Required? No
Will Certifying for 2022 Allow Me to Sell 2021 Products? Yes
Broker Services Department: 866-822-1339
Ascend Helpdesk: 866-338-7772
Agent hotline questions regarding active members: 866-439-1189
Hours: Monday - Friday 9 AM to 6 PM ET


